The MWBS Blog

Updates, Tips, News, Insights, Trends and More.

Business Services

The Rewards and Challenges of Connecting with Patients Across Cultures and Generations in Healthcare

Sashini Perera
December 5, 2024
3 Min Read

Engaging with patients across Australia's diverse cultures and generations provides a unique opportunity to deepen the understanding of patient-centred care. Each interaction highlights the importance of fostering an inclusive and compassionate healthcare system.

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Meet The Team

Meet Sasha - A Virtual Medical Receptionist at a Leading Day Surgery in Melbourne

The Team
November 26, 2024
4 Min Read

Curious about what a day in the life of a virtual medical receptionist looks like and how they help deliver top-notch care to Australian patients? Meet Sasha, who is a VMR at a leading day surgery in Melbourne.

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Business Services

How Medical Practices Can Tackle Skill Shortages and Wage Expectations

Ash Wickrama
November 20, 2024
4 Min Read

For practices looking to balance the rising costs of staffing with the need for quality patient service, a virtual medical receptionist offers an affordable and flexible solution.

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Medical Billing

Understanding Revenue Cycle Management (RCM)

Sue Ranathunga
November 13, 2024
5 Min Read

RCM involves the process of tracking and managing patient bills from the initial appointment to the final payment. It includes every administrative and clinical function involved in the billing, payment, and collections process.

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Business Services

Empower Your Team with Virtual Medical Assistants

The Team
July 4, 2024
2 Min Read

Feeling overwhelmed with staff turnover and high costs? Struggling to scale your practice? Let our Virtual Assistants help! Save time, reduce costs, and focus on patient care. Enjoy security training, diverse skills, and seamless integration.

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Business Services

Compliance Reporting - Easier Than Ever

The Team
July 1, 2024
1 Min Read

Our comprehensive services include Day Surgery Reporting, PHDB Reporting, and HCP Reports for all health funds, including DVA. We manage the entire process from data verification to report submission, ensuring accuracy and compliance. Regardless of the software you use, we can handle your reporting tasks, saving you from additional software costs.

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Case Studies

Successfully Recovering Millions - A Doctor's Testimonial

Nadeesha Muhandiramge
June 27, 2024
2 Min Read

The value of transparency at MWBS is deeply rooted in our commitment to showing clients exactly where their money goes. This principle was proven essential when we helped Dr. H. A. Seedat, a retired Gastroenterologist, who faced significant financial discrepancies threatening his practice.

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