Updates, Workflow Tips, Healthcare News, Industry Insights, Technology Trends and More.

Tired of juggling payroll, BAS, and compliance? Discover how outsourcing can simplify financial management for busy healthcare professionals.
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With a background in biomedical science and a passion for patient care, Hena shares how remote work, early starts, and cross-cultural teamwork have shaped a fulfilling and impactful role.
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Discover how Australian medical practices can save up to $197,000 annually by hiring a skilled global team. With access to global top-tier talent, scaling your operations has never been more cost-effective or seamless.
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Medical billing may be essential, but it’s a repetitive, time-consuming burden that drains staff energy and slows down practice growth. This blog explores why billing tasks often hold healthcare teams back, and how offloading them can free up time, boost morale, and improve the patient experience.
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Struggling with missed appointments and no-shows? RecallCare by MWBS improves patient attendance, boosts revenue, and frees up staff by streamlining your recall process—keeping patients engaged and your schedule full.
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A silo-based revenue cycle management system creates unnecessary challenges that can hurt your medical practice’s financial performance, staff efficiency, and patient satisfaction.
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Engaging with patients across Australia's diverse cultures and generations provides a unique opportunity to deepen the understanding of patient-centred care. Each interaction highlights the importance of fostering an inclusive and compassionate healthcare system.
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Curious about what a day in the life of a virtual medical receptionist looks like and how they help deliver top-notch care to Australian patients? Meet Sasha, who is a VMR at a leading day surgery in Melbourne.
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For practices looking to balance the rising costs of staffing with the need for quality patient service, a virtual medical receptionist offers an affordable and flexible solution.
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RCM involves the process of tracking and managing patient bills from the initial appointment to the final payment. It includes every administrative and clinical function involved in the billing, payment, and collections process.
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Feeling overwhelmed with staff turnover and high costs? Struggling to scale your practice? Let our Virtual Assistants help! Save time, reduce costs, and focus on patient care. Enjoy security training, diverse skills, and seamless integration.
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Our comprehensive services include Day Surgery Reporting, PHDB Reporting, and HCP Reports for all health funds, including DVA. We manage the entire process from data verification to report submission, ensuring accuracy and compliance. Regardless of the software you use, we can handle your reporting tasks, saving you from additional software costs.
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The value of transparency at MWBS is deeply rooted in our commitment to showing clients exactly where their money goes. This principle was proven essential when we helped Dr. H. A. Seedat, a retired Gastroenterologist, who faced significant financial discrepancies threatening his practice.
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